Know Before You Book
We’re here to make your journey with us as smooth and supportive as possible. Below, you’ll find answers to some common questions about our services, policies, and how we can support your health goals. If you don’t find what you’re looking for, feel free to reach out—we’re always happy to help!
We offer personalized one-on-one nutrition consultations, meal planning, grocery store tours, home pantry reviews, corporate wellness, seminars, mentorship, and professional consulting for dietitians. Our focus is on chronic disease management, including kidney disease, diabetes, PCOS, cardiovascular health, and more. Each of our dietitians specialize in different health conditions. Read more about our team
We accept insurance! Our team of dietitians are in-network with Aetna, Anthem Blue Cross, BCBS, Blue Shield of CA, HealthNet, Medicare, United Healthcare, Brand New Day, Greater Covina Medical Group, Allied Pacific IPA, Advantage Health Network, Arroyo Vista Family Health Center, Greater Orange County Medical Group, Greater San Gabriel Physicians IPA and more. Contact us for more information or if you don’t see your insurance listed.
Yes, we offer self-pay options for those without insurance coverage or for services not covered by insurance. Our goal is to make our care accessible, so please reach out to discuss rates and payment options that work for you!
Many health insurance plans cover nutrition visits, often with little or no out-of-pocket cost to you, though every plan is unique.
Since each plan’s coverage is unique and ultimately between you and your insurance provider, it’s a good idea to check your specific benefits. To make it easier, you can use our insurance benefits verification form, and our team is always here to support you with any questions!
Coverage varies widely between plans, so you may or may not have a copay for nutrition services. If a copay applies, our services usually fall under a specialist copay.
We accept major credit cards, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA), and Zelle Payments in addition to insurance. We also offer payment plans for those who need more flexible options.
Our virtual appointments are conducted through a secure, HIPAA-compliant platform. You will receive a link prior to your appointment. Virtual visits are convenient and allow us to provide the same personalized care as in-person visits.
All of our dietitians can provide services to you if you are located in the following states: California, Colorado, New York, Virginia
In addition to these states, Edith also has license to practice in Alaska, Massachusetts, and Nevada.
If you live outside any of these states and want to work with us, please contact us! We may be able to assist you.
A referral from your healthcare provider is required for ALL patients, regardless of pay type. You can just simply bring our Referral Form to your provide and have them complete. This is different than an authorization, which is something required for patients that have an HMO or IPA managed health plan. Not sure what you need? Contact us!
Your first appointment, which will be 1-2 hours long, will include a comprehensive nutrition assessment, where we will discuss your medical history, dietary habits, and health goals. Based on this, we’ll create a personalized nutrition plan to support your journey toward better health.
The initial consultation typically lasts about 1 ½ – 2 hours, some insurance plans only allow for 1 hour.
Follow Up visits are 30-60 minutes, depending on your needs.
The frequency of visits depends on your health goals and needs. Some patients benefit from weekly sessions initially, while others may only need monthly check-ins. We will discuss this with you during your first visit and adjust as needed throughout your journey.
Yes, we understand that life happens and sometimes things change! To respect our dietitians’ time and ensure each patient has dedicated 1-2 hours of focused care, we ask for at least 24-hour notice for any cancellations or rescheduling. Late cancellations or no-shows may incur a fee, as this time is reserved exclusively for you. Thank you for helping us provide the best care for all our patients!
Yes, we offer personalized meal plans designed to meet your unique health goals and dietary needs. While meal plans are not covered by insurance, we can discuss ways to adjust your diet based on your current eating patterns during regular sessions. For those interested in a detailed, multi-day plan, we offer this as an additional service for a separate fee, as it involves extra time and customization. Read more about meal plans here.
We believe in a balanced, personalized approach that takes into account your lifestyle, cultural preferences, and health needs. Our goal is to help you build a healthy, sustainable relationship with food.
Yes! Our dietitians specialize in chronic disease management and prevention, and our team has experience in managing various conditions, including kidney disease, diabetes, GI disorders, PCOS, and more. We’ll tailor your nutrition plan to address your specific needs. Read more about our dietitians to find the right one for you!
We can accommodate a variety of food allergies, intolerances, and dietary preferences. Whether you’re gluten-free, dairy-free, or follow a plant-based or culturally specific diet, we will create a plan that works for you.
