Begin Your wellness journey

New Patient Information

Important New Patient Information:

  • Regardless of your insurance (HMO, PPO, Medicare), or if you are paying out of pocket, a referral from your healthcare provider is required for nutrition services. This is different than an authorization, which is an approval from your insurance that guarantees coverage of visits. A referral is a simple form that your doctor completes which details current health diagnoses. 
  • After you request an appointment, you will receive an email with a link to the patient portal (Practice Better) to complete intake paperwork. 
  • If we have not received your doctor’s referral 72 hours before your appointment, we may decline/cancel your appointment request and open the spot for other clients.
    • If you have questions or concerns when filling out the paperwork, please contact us
  • A credit card is required to be on file in order to hold your appointment.
  • At least 24 hours notice is required to cancel or reschedule an appointment. Your credit card may be charged a percentage of the service fee in case of late cancellation or no show, regardless of the reason. 


Most health insurance plans cover nutrition visits with us, often at NO COST to you. Telehealth (aka virtual) sessions are preferred. At this time, telehealth is covered by the majority of plans we accept.

We are in-network with Anthem Blue Cross, BCBS, Blue Shield of CA, HealthNet, Medicare, United Healthcare, Brand New Day, Greater Covina Medical Group, Allied Pacific IPA, Advantage Health Network, Arroyo Vista Family Health Center, Greater Orange County Medical Group, Greater San Gabriel Physicians IPA. If You have an IPA or HMO plan, you will need authorization approval PRIOR to the visit in order for it to be covered. 

Coverage varies greatly between plans. Please continue reading for help determining what your plan covers.

If we are out of network with your insurance, sessions may still be covered. Upon request, we can provide you with a superbill to submit yourself for possible reimbursement. Payment is due from you at the time of service in this instance.

Note: Eligibility/benefits information is not a guarantee that your insurance will cover sessions. 

Regardless of what type of insurance you have, a referral from your healthcare provider is REQUIRED for services. Click the button below to get the referral form you need. 

Insurance Benefits (PPO)

HMO Plans Require Authorization. PPO plans do not require authorizations but coverage varies across plan. 

We recommend calling your insurance company and asking the following questions to determine if they will cover the cost of your visit.

Please write down the answers from the insurance representative and keep them for your records. If insurance declines to cover your visit(s) for any reason, you are responsible for the full amount billed.

Filling out the form will help ensure you get the most out of your benefits and avoid any financial surprises. Feel free to contact us if you have any questions.

Note: regardless of your insurance type (PPO or HMO), a doctors referral is required. Please download the form and have your healthcare provider complete & and return to us.



At this time, Medicare only covers medical nutrition therapy if you have a diagnosis of Diabetes or Chronic Kidney Disease stage 3, 4, or 5 (pre-dialysis).

Medicare does not cover pre-diabetes or any other diagnoses.

Medicare limits the amount of nutrition therapy to 3 hours for the first calendar year, whether it was provided by us, another dietitian or a combination of both. Medicare limits the amount of nutrition therapy to 2 hours for subsequent calendar years. Additional visits may be requested and a new referral from your doctor will be required.

Please contact us if you have questions regarding Medicare coverage.

A referral from your Medicare doctor (MD or DO) is always required prior to your appointment.


Insurance (HMO)

If you have an HMO insurance plan, both an authorization AND a doctors referral is required. An authorization is approval from your insurance to see a certain healthcare provider. You will need to see your primary care physician to request an insurance authorization.  If an authorization is approved, your visits with our dietitians should be covered with little to no out of pocket cost to you. For assistance or any questions regarding your HMO insurance plan, please contact us

frequently asked questions

Much of our first session will be spent getting to know your health status, eating habits and nutrition concerns. We’ll discuss what you hope to achieve through nutrition counseling and together come up with personalized goals, as well as discus our recommendations for getting you to them. Depending on what you need and how much time we have, we may provide meal planning strategies, food suggestions, nutrition education, supplement and/or lab testing recommendations. Lastly, we’ll make a plan for follow-up appointments.
The frequency of our visits is individual and depends upon your current nutrition status and goals. It is common to meet more frequently in the beginning to build momentum and then less frequently as time goes by. Most clients see us every 1-3 weeks initially. Nutrition counseling provides the support you need to keep on track with your goals and gradually adopt meaningful, sustainable change.

Yes! We offer virtual appointments (also called telehealth) where me meet online for a video call. It’s similar to Skype but we use a more secure platform for healthcare. Most insurance companies we accept cover these type of visits for clients in California State. See our Rates / Insurance page for more details on coverage.

If you live outside of California State, please contact us prior to scheduling your appointment to determine if we can work with you. Some states allow it, and some do not.

Telehealth sessions might not be covered across state lines so, as always, it’s important for you to ask your insurance company.

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